Terms of Use

By accessing or using the Vets on Demand website (vetsondemand.co.uk) or any services provided by Vets on Demand, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

These terms apply to all visitors, partners, affiliates, and any other users of the site.

Vets on Demand provides 24/7 online veterinary consultation services to consumers through business partners. Our website is primarily aimed at businesses interested in affinity partnerships or affiliate arrangements.

The information on this website is provided for general informational purposes and does not constitute veterinary, legal, financial, or professional advice.

All content on this website, including text, images, logos, graphics, and design, is the property of Vets on Demand or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this site without our prior written consent.

Any partnership or affiliate arrangement with Vets on Demand is subject to a separate written agreement. These Terms of Use do not constitute or imply any partnership, agency, or employment relationship.

Commission structures, discount rates, and service terms for affiliates and affinity partners are set out in individual partner agreements and may be updated from time to time with reasonable notice.

When using our website, you agree not to:

• Use the site in any way that is unlawful, fraudulent, or harmful.

• Attempt to gain unauthorised access to any part of the site or its underlying systems.

• Transmit any unsolicited commercial communications (spam).

• Use automated tools to scrape, crawl, or extract data from the site without our permission.

• Misrepresent your identity or affiliation with any person or organisation.

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Our website is provided on an "as is" basis without any warranties, express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components.

To the fullest extent permitted by law, Vets on Demand shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, this website.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. Please review our Privacy Policy to understand our practices.

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We reserve the right to update these Terms of Use at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes your acceptance of the revised terms.

If you have any questions about these terms, please contact us at [email protected].